Billing & Subscription Terms

These terms explain exactly what you are agreeing to when you subscribe, in plain English, as required by U.S. automatic-renewal laws (including California's ARL and the FTC's negative-option rules).

Plans and pricing

• Personal — $9 per month. Real-time scam alerts, Emergency Action Guide, and dashboard for one person.
• Family Shield — $19 per month. Covers up to 4 family members with a shared dashboard and individual alert preferences.

Prices are in U.S. dollars and exclude any applicable sales tax, which is calculated at checkout.

Automatic renewal — the key facts

• Your subscription renews automatically at the end of each billing period.
• Your payment method is charged the plan price above on each renewal date until you cancel.
• Billing periods are monthly unless you selected a different term at checkout.
• You may cancel at any time, effective at the end of the current period.

How to cancel

Sign in and open your dashboard, then choose Manage subscription to cancel in a couple of clicks through the Stripe billing portal — no phone call, no retention script. You can also cancel by messaging us on the contact page with the email address on your account; we will process it and confirm by email. Cancellation stops future charges; you keep access until the end of the period you already paid for.

Payments and security

Payments are processed by Stripe. We never see or store your full card number. By subscribing, you authorize us and Stripe to charge your payment method on a recurring basis.

Failed payments

If a charge fails, Stripe retries over several days and we email you. If payment is not completed, paid features are paused and the subscription may be canceled. Restoring access only requires a working payment method.

Price changes

We will email you at least 30 days before any price increase takes effect, with the new price and the date, so you can cancel first if you prefer.

Free tools and trials

Our free AI tools require no payment method and never convert into a paid plan on their own. If we ever offer a free or discounted trial, the terms, the date it ends, and the price you will be charged afterwards will be disclosed before you enter payment details.

Refunds

We offer a 30-day money-back guarantee on your initial purchase. See our Refund Policy for full details, including how refunds are processed.

Receipts and billing records

Stripe emails a receipt for every charge, and all invoices are available in the billing portal from your dashboard.

Disputes

If you see a charge you do not recognize, contact us before filing a chargeback — we can usually resolve it the same day.